Terms and Conditions
IMPORTANT! PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THIS SITE.
Stotherts Decorative Cushions, trading here as Cushions online, are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@cushionsonline.com or use
Our Contact details :
Stotherts Decorative Cushions
Unit 6.1.1 White Cross
Lancaster
Lancashire
LA1 4XQ
telephone : +44 (0) 1524 844078
fax : +44 (0) 1524 849808
All information on this website is Copyright of Cushions Online. No part of the site, including all text, graphics, photographs and other intellectual property, may be reproduced in any format without our prior permission in writing. Any links on this website to external websites are purely for the interest of our visitors. We can not be held responsible for any of the content on these linked sites.
Making A Purchase
To purchase any of the merchandise available from cushionsonline.com, Just browse our shop, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment
If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
Shipping And Handling
UK Shipping We try to keep postage charges to an absolute minimum. Our current charges are: £4.95 for all UK mainland destinations.
Delivery Schedule
We aim to despatch orders within 7 days of your order being placed, providing all items are in stock. We do not send out packages on Saturdays or Sundays.
Delivery times for shipments abroad are typically 7-12 days from receipt of the order. At all times we try to send your package to you as quickly as possible.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is already included in the prices listed on the website. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
Credit Card Security
Your security is as important to us as it is yourself. Your credit card details once entered into the form are encryted (128bit) and then sent through directly to our email address from a secure form.
Guarantee
Please see our returns policy for details of what to do if you are not 100% satisfied with your order.
Privacy Policy
Cushions Online do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.
Returns Policy
If for any reason you are not 100% delighted with your purchase, please return to cushionsonline.com, Unit 6.1.1 White Cross, Lancaster, Lancashire, LA1 4XQ within seven days and ,as long as the goods are in perfect condition, we will issue a full refund.
Please note: we do our best to ensure that all products are sent out in perfect condition - we can not accept responsibility for the climatic conditions experienced once the product has been dispatched.
